Shipping

1. After we receive your order, you will receive an email confirming the postal address for you to send your bouquet to us. Send your flowers by first class post -  Royal Mail special delivery is the most reliable and ensures delivery the next working day by lunchtime. Sending your flowers while fresh will ensure best results (ideally within 2-5 days of your wedding).

*Please note, that if you are based in Birmingham/Solihull or the surrounding area, you are more than welcome to drop off your flowers to us on request.

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2. It’s best to send the bouquet whole - wrap the end of the stems in wet kitchen paper or cloth secured with foil or wrapped in a plastic bag to keep hydrated during transit. Teardrop or waterfall style bouquets which are arranged in an oasis can be laid flat in the box, make sure the oasis is damp before sending.

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3. Make sure that the box you use is as compact as possible in order to avoid too much movement which may result in breakage. You can also use screwed up packing paper to minimise this by plugging any gaps in the box.

​*Important - please do not wrap the bouquet in plastic such as bubble wrap as this can cause browning and moulding of the flowers, even in a short space of time.

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4. Mark the parcel as fragile.

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5. Please ensure that you include your name as the sender, as we often receive several bouquets delivered on the same day. We will acknowledge receipt of your flowers once we have received them.

The preservation and creation of your floral artwork normally takes around 6 - 12 weeks from receipt of the flowers (this depends on whether they are being pressed or dried three dimensionally). In less busy months it may be considerably quicker. We will let you know when your design is being finalised and when your frame is ready for dispatch.