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Privacy Policy

This privacy policy tells you what to expect us to do with your personal information.

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • How to complain

 

Contact Us

info@pressedandpreserved.co.uk​

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What information we collect, use, and why

​We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details

  • Addresses

  • Date of birth

  • Payment details (including card or bank information for transfers and direct debits)

  • Website user information (including user journeys and cookie tracking)

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

  • Purchase or viewing history

  • Website and app user journey information

We collect or use the following information for research or archiving purposes:

  • Names and contact details

  • Purchase or viewing history

  • Website and app user journey information

We collect or use the following information to comply with legal requirements:

  • Name

  • Contact information

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

  • Address

  • Purchase or service history

  • Witness statements and contact details

 

Lawful bases and data protection rights

​Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.

  • Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. 

  • Your right to erasure - You have the right to ask us to delete your personal information. 

  • Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. 

  • Your right to object to processing - You have the right to object to the processing of your personal data. 

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. 

  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. 

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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Our lawful bases for the collection and use of your data

​Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for research or archiving purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for legal requirements are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

 

Where we get personal information from

  • ​Directly from you

 

How long we keep information

When you place an order through our site, we will maintain your order information for our records unless and until you ask us to delete this information.

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How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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Cookies Policy

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This Cookies Policy explains how Pressed and Preserved ("we", "us", and "our") uses cookies and similar technologies when you visit our website [www.pressedandpreserved.co.uk] ("Website"). By using our Website, you consent to the use of cookies as outlined below.

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1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, mobile) when you visit a website. They are widely used to make websites work efficiently, enhance user experience, and provide information to site owners.

2. Types of Cookies We Use

We use the following types of cookies:

a) Essential Cookies

These cookies are necessary for the operation of our Website. They enable core functionality such as security, network management, and accessibility.

b) Performance Cookies

These cookies collect information about how visitors use our Website, such as which pages are visited most often. This data is used to improve the Website and the user experience.

c) Functionality Cookies

These cookies allow our Website to remember choices you make (such as your language or region) and provide enhanced, more personal features.

d) Targeting/Advertising Cookies

These cookies track your browsing habits and are used to deliver content more relevant to you and your interests. They may be set by us or third-party providers.

3. Third-Party Cookies

We may allow third-party services (such as Google Analytics or Facebook Pixel) to place cookies on your device to collect information about your visit. These third parties have their own privacy and cookies policies.

4. Managing Cookies

You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of our Website.

How to manage cookies:

5. Your Consent

When you visit our Website for the first time, you will see a cookie banner that allows you to accept or reject non-essential cookies. By continuing to use our Website, you consent to our use of cookies unless you update your preferences.

6. Changes to This Policy

We may update this Cookies Policy from time to time. We encourage you to review it periodically for any changes.

7. Contact Us

If you have any questions about our use of cookies, please contact us at:
Email: info@pressedandpreserved.co.uk

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